Terms and Conditions

Terms of Service / Terms and Conditions
Effective Date: August 1, 2026

By accessing or using the website of Zest Tech Services Pvt. Ltd., you agree to these Terms and Conditions.

User Responsibilities

Users agree to:

  • Provide accurate registration information.
  • Keep login credentials confidential.
  • Use the website only for lawful purposes.
  • Respect instructors and other learners.

Intellectual Property

All course materials, videos, presentations, assignments, documents, and website content are the intellectual property of Zest Tech Services Pvt. Ltd.

Users may not:

  • Copy or redistribute course material.
  • Record live classes without permission.
  • Share course access with others.
  • Resell or reproduce any course content.

Payments

Course fees must be paid before access is granted. All payments are processed through authorized payment gateways.

Refunds

Refunds are governed by our Refund Policy.

Account Suspension

We reserve the right to suspend or terminate accounts involved in fraudulent activity, copyright infringement, unauthorized sharing of course content, abusive behavior, or violation of these Terms.

Limitation of Liability

Zest Tech Services Pvt. Ltd. is not responsible for losses resulting from internet outages, technical failures outside our control, or misuse of the website.

Changes

We may update these Terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts where Zest Tech Services Pvt. Ltd. is registered.


Refund Policy

Effective Date: August 1, 2026

Thank you for choosing Zest Tech Services Pvt. Ltd.

Online Courses

  • Refund requests must be submitted within 7 days of purchase.
  • Refunds are available only if the student has attended less than 20% of the course content.
  • Once more than 20% of the course has been accessed or attended, the course fee becomes non-refundable.

Live Training

If a live batch is cancelled by Zest Tech Services Pvt. Ltd., students may choose:

  • A full refund, or
  • Transfer to the next available batch.

Duplicate Payments

Any duplicate or excess payment will be refunded to the original payment method after verification.

Refund Processing

Approved refunds are generally processed within 7 10 business days. Actual credit timelines depend on your bank or payment provider.

For refund requests, please contact us using the contact information provided on our website.


Privacy Policy

Effective Date: August 1, 2026

Welcome to Zest Tech Services Pvt. Ltd. We value your privacy and are committed to protecting your personal information.

Information We Collect

We may collect the following information:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Information
  • Payment Details (processed securely through third-party payment gateways)
  • Course enrollment information
  • Website usage information through cookies and analytics

How We Use Your Information

We use your information to:

  • Register you for courses.
  • Process payments.
  • Provide customer support.
  • Send course updates and important notifications.
  • Improve our website and services.

Payment Information

Payments are securely processed through trusted payment gateways such as Razorpay or PhonePe. We do not store your complete debit/credit card information on our servers.

Information Sharing

We do not sell or rent your personal information. We may share limited information only with trusted service providers such as payment processors or where required by law.

Cookies

Our website may use cookies to improve user experience and analyze website traffic.

Data Security

We implement reasonable administrative and technical safeguards to protect your information. While we strive to protect your data, no method of transmission over the internet is completely secure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Contact

For privacy-related questions, please contact us through the contact details provided on our website.